Terms of Use
English translation provided for convenience. This is a translation of the original Romanian document, available here. In case of any discrepancy or dispute, the Romanian version shall prevail. The legal relationship between you and POINT OF BUSINESS SOFTWARE S.R.L. is governed by Romanian law.
By using the website www.conexa.software you agree to the terms and conditions below. POINT OF BUSINESS SOFTWARE S.R.L. reserves the right to amend these provisions at any time, with prior notice where relevant.
Company details: POINT OF BUSINESS SOFTWARE S.R.L., registered with the Romanian Trade Register under no. J28/832/2016, EUID ROONRC.J2016000832286, registered office in Slatina, Olt county, Str. Carol I, nr. 19F, ap. 2. VAT/Tax ID: RO36849440. Phone: +40 371 234 686. Email: office@conexa.software.
1. User account
Delivery of the Conexa service starts as soon as the registration process is completed and the subscription is activated. By creating an account, you agree to provide correct, accurate and complete information: company name, email address, phone number and any other information requested in the form.
The email address entered at registration is used for commercial correspondence, subscription confirmation and the delivery of tax invoices. You are responsible for all actions taken through your account and for keeping your sign-in credentials confidential.
POINT OF BUSINESS SOFTWARE S.R.L. cannot be held liable for unauthorized access resulting from the user's negligence regarding the security of the account or the password. We reserve the right to suspend or close accounts where the information provided is false, inaccurate or incomplete.
Any attempt to access another user's data without authorization, or to disrupt the operation of www.conexa.software, will be treated as cybercrime and subject to legal investigation.
2. Personal data security
Your personal data is used by POINT OF BUSINESS SOFTWARE S.R.L. only for the purposes for which it was provided: account management, billing, subscription-related communications and, at your explicit request, updates or offers about the platform.
POINT OF BUSINESS SOFTWARE S.R.L. processes personal data in accordance with Regulation (EU) 2016/679 (GDPR). Data is stored on secure infrastructure and third-party providers (payment processors, cloud) comply with GDPR standards. For full details, see the Privacy policy.
3. Pricing and billing
Conexa standard subscription prices are listed in Romanian lei (RON) and are net of VAT (+ VAT applicable per law). Enterprise implementation, data migration and custom software development projects are quoted separately based on technical analysis. POINT OF BUSINESS SOFTWARE S.R.L. (VAT ID: RO36849440) is VAT-registered in Romania.
The prices shown on the website are valid at the time of purchase. POINT OF BUSINESS SOFTWARE S.R.L. reserves the right to change prices with at least 30 days' prior notice to active customers. Continued use of the service after the new prices take effect constitutes acceptance of those prices.
A tax invoice is issued automatically after each successful payment and sent to the email address associated with the account.
4. Service delivery
The Conexa service is delivered as software by subscription (SaaS) — accessible over the internet, from any compatible device (PC, tablet, laptop), with no mandatory local installation.
POINT OF BUSINESS SOFTWARE S.R.L. makes all reasonable efforts to ensure the platform is continuously available. Planned maintenance work is communicated in advance. We reserve the right to temporarily interrupt the service in cases of force majeure, cyber-attack, cloud infrastructure unavailability or other events outside our control.
POINT OF BUSINESS SOFTWARE S.R.L. is not responsible for service interruptions caused by problems with the client's internet connection, the client's equipment or their telecommunications providers.
5. Right of withdrawal
In accordance with Romanian Emergency Ordinance no. 34/2014 (OUG 34/2014) on consumer rights in contracts concluded with professionals (transposing EU Directive 2011/83/EU), individual (consumer) customers benefit from a right of withdrawal of 14 calendar days from activation of the subscription, with no penalty and without giving a reason.
The right of withdrawal can be exercised by written notice sent to office@conexa.software. The amount paid will be refunded within 14 days of receipt of the notice, using the same payment method used for the purchase.
Note: The right of withdrawal does not apply to legal entities (companies). Business customers may cancel the subscription under section 5 of the Technical support subscription terms.
6. Intellectual property
All elements of the www.conexa.software website and of the Conexa platform — including, but not limited to: source code, design, text, logo, graphics and databases — are the exclusive property of POINT OF BUSINESS SOFTWARE S.R.L. and are protected by copyright law.
Copying, reproducing, distributing or using any element of the platform without the prior written consent of POINT OF BUSINESS SOFTWARE S.R.L. is prohibited.
7. Changes to the terms
POINT OF BUSINESS SOFTWARE S.R.L. reserves the right to amend these terms. Material changes will be communicated by email to active customers at least 15 days before they take effect. Continued use of the service after that date constitutes acceptance of the changes.
8. Governing law and dispute resolution
This document is governed by Romanian law. Any dispute will first be resolved amicably, within 15 days of written notice given by the affected party. If amicable resolution is not possible, disputes will be settled by the competent courts in the jurisdiction where the registered office of POINT OF BUSINESS SOFTWARE S.R.L. is located.
Consumer customers (individuals / natural persons) also have the right to use the alternative dispute resolution procedures (SAL/ANPC — Romanian Alternative Dispute Resolution / National Authority for Consumer Protection) available at anpc.ro, or the EU-wide Online Dispute Resolution (ODR) platform.